AIA, Alera Group Team

Amanda is a Compliance Specialist in the Employee Benefits division of AIA, Alera Group.

As a Compliance Specialist, Amanda assists clients in completing the Form 5500 Filing process for their Health and Welfare plans. She is responsible for conducting a thorough review and analysis of client benefits, data entry, tracking, and electronic submission to the Department of Labor (DOL).

Amanda is known for her excellent attention to detail and superior customer service. She holds a Resident Producer License in Accident and Health, Life and Fixed Annuities.

Andrew is a commercial lines producer at AIA, Alera Group specializing in recreation insurance.  He is one of the largest insurers of bowling centers and family fun centers in the United States. Andrew is considered an expert in appraising, reconstruction, and loss prevention in the recreation field.  He has spent his entire career in insurance, starting as a building inspector, moving up to underwriting, and then joining AIA in 2014.

Andrew graduated from Penn State University with degrees in both political science and business.  He is a Pennsylvania Department of Agriculture certified ride inspector, and is the only Pennsylvania insurance agent to hold that designation.

Angela is the Director of Insurance and Risk Solutions at AIA, Alera Group’s Employee Benefits division. She helps employers of all industries and sizes develop specialty benefit programs that best fit their business strategy and unique challenges. Angela believes that offering specialty benefits at the workplace provides access to affordable coverage that employees may not be able to get on their own.

Angela spends a significant amount of time improving carrier relationships to provide employers and their employees value pricing, plan design enhancements, and improved service experiences. Her expertise in evaluating, implementing, and servicing specialty benefits solutions that best fits employers’ business strategy and unique challenges sets her apart.

Angela is a licensed Life and Health Insurance agent with industry certifications: Fellow Life Management Institute (FLMI), Chartered Life Underwriter (CLU), and Group Benefits Disability Specialist (GBDS).

As Senior Vice President, Ashley leads AIA, Alera Group’s Employee Benefits division. She also maintains direct responsibility for a significant number of Employee Benefit employer clients. Ashley’s dedication to delivering superior consulting work, combined with her comprehensive knowledge of the health-care benefits industry, has positioned her to be a sought-out, trusted advisor for clients.

Ashley received a Bachelor of Arts in Health and Societies from the University of Pennsylvania. Additionally, she obtained The Thriving Workplace Culture Certificate™ from Salveo Partners, and landed Central Penn Business Journal’s 2017 award for Forty Under 40. Ashley holds a Pennsylvania Insurance Producer License for Life, Accident, and Health and is certified by the Intel / GE Care Innovations Validation Institute on population health management outcomes measurement.

Barb is the Office Manager across all three divisions of AIA, Alera Group.  She is responsible for supply requisitions, stocking, labels, book binding, and other clerical tasks. Barb works hard to keep the office running smoothly and helping other employees when they have tasks that need her assistance. She is known for her cheerful disposition and willingness to serve.

Outside the office, Barb enjoys cheering on her family at their bowling leagues and tournaments.

Baron is the Chief Operating Officer for the Property and Casualty division at AIA, Alera Group.  In addition to managing the operations, he is also a Senior Producer responsible for managing and growing a significant book of commercial clients.  Baron specializes in construction, but he also handles clients in numerous other industry segments.  He has expertise in traditional insurance products, as well as large deductibles, retros, self-insurance, and captives.

Baron has been with AIA, Alera Group since 1997 and previously served as a Regional Claims Manager in the insurance industry for 10 years.  This experience has aided his ability to serve clients with a strong claims background and understanding of the coverage afforded under the insurance contract.

Baron is a licensed Property and Casualty agent and he also holds the Chartered Property Casualty Underwriter (CPCU) designation as well as a Master’s In Business Administration with a focus in Management from Loyola University.  He is currently working on his Construction Risk and Insurance Specialist (CRIS) designation.

Ben serves as an Account Coordinator in AIA, Alera Group’s Broker Solutions division. He is responsible for quoting, enrollment, submissions, and delivering superior service to our broker clients. Ben is known to be a creative, collaborative, and a flexible team-player

Ben’s 16 years of previous military administrative service brings tremendous value to the AIA, Alera Group team and to our broker clients. His organization, focused attention, and resourcefulness assures that our clients’ expectations will be surpassed.

Outside of work, Ben enjoys spending time with his wife and two young daughters. He also invests in giving back to the community through charitable cycling events such as Ride to Recovery and the Hershey Chocolate Tour for Penn State cancer research. In addition, Ben stills serves our country in the Pennsylvania National Guard.

Ben holds a Resident Producer License in Health, Life, Accident and Fixed Annuities.

Carol is a Personal Lines Account Manager at AIA, Alera Group. She has been in the insurance business for over 45 years, providing Personal Lines Customers with superior service. Carol works directly with individual clients helping them with their auto, homeowners, dwelling fire, personal umbrella, watercraft, and motorcycle insurance policies.  Whether it is a new policy, car change, a claim issue or billing matter, Carol serves her clients with the utmost and care.

In her spare time, Carol enjoys reading and going to the beach, particularly Cape May, NJ and Williamsburg VA.

Chas Rowzer is a Senior Broker Account Manager at AIA, Alera Group, where she is responsible for servicing and assisting our top broker partners who are dedicated to the group market. Chas delivers extraordinary service, RFP strategy analysis, consultation, and manages carrier policy adherence for our broker partners. She is an expert in the self-funded market and a tremendous resource to our broker partners and consultants.

Chas has spent her entire professional career working in various positions in the health care market. For the majority of her career she worked for a local third-party administrator, as an account executive, servicing both small and large employer groups sold by brokers and consultants.

Chas is a licensed Life, Accident and Health agent and is currently pursuing her designation for Certified Employee Benefit Specialist. Chas also has an Associate’s Degree as a paralegal.

Cheri is a Benefits Administrator at AIA, Alera Group, where she is responsible for providing administrative support related to the implementation of client benefit technology. She is well-versed in human resources procedures, data entry, and administrative client support.

Cheri has additional experience in the healthcare industry working in third-party patient financial services and as a claims follow-up specialist. She holds an Associate’s Degree in Health Information Technology and is working towards obtaining her PA Accident & Health, Life & Fixed Annuities license.

Chris is a Small Business Account Manager at AIA, Alera Group, where she is responsible for assisting the Producers and servicing Small Business Clients in the Property & Casualty division.  Chris is reliable and consistent, delivering high-quality service to her customers.  She listens, identifies, and responds quickly and effectively to her customers’ needs.

Chris has spent her entire professional career of 40+ years in the property & casualty insurance industry. She first started working for several large insurance carriers such as INA, CIGNA, Aetna, and Travelers in various capacities before coming to AIA, Alera Group in 1998.

Chris is a licensed Property and Casualty Agent in Pennsylvania and has her Certified Insurance Service Representative designation.

Danielle is our Business Development & Marketing Associate. She actively supports our company growth and branding efforts by collaborating across all divisions at AIA, Alera Group. Danielle is creative, organized, serving, and adds a personal touch to all she does. She has served in a number of business development and marketing roles since 2009 which has added to the tremendous value she brings to our team.

Danielle holds a Bachelor of Science in Business Administration, (major in Marketing and minor in Economics) from Susquehanna University and holds a Pennsylvania Insurance Producer License for Life, Accident and Health. Outside of work, she enjoys spending time with her family and friends. You will often find Danielle helping others!

Darrell is a commercial lines producer with over 35 years of agency experience and another 5 years of experience as company claim adjuster. He is licensed in 17 states and manages over 175 bowling and family fun center accounts, the largest block in the eastern United States. He is the notable expert. Darrell also specializes in captive insurance programs for companies that pay in excess of $500,000 in premiums.

Darrell still enjoys cold calling while traveling throughout the states he serves his clients in, as he finds it is a lost art. Most of his business has been the result of successful discipline. Darrell spends a great deal of time on the road visiting existing clients personally or meeting with potential clients and he maintains a 98% retention level.

Deb is the Benefits Administration/HR Technical Supervisor at AIA, Alera Group. She is responsible for servicing and assisting our clients, Alera partner clients, and our broker partner clients with benefit administration technology. Deb oversees the day-to-day functions of the Benefits Administration department. She delivers extraordinary service and is knowledgeable with building and maintaining electronic benefit-enrollment platforms, as well as configuring electronic enrollment files that are sent to carriers.

Deb spent part of her professional career working in the collections industry handling bookkeeping and payroll functions.  After Deb finished her degree, she decided to pursue a career in the Human Resources field which lead her to her current position in Benefits Administration.

Deb is a licensed Life, Accident and Health agent and holds a BS degree in Business Administration with a Certificate in Human Resources.

Debbie is a Senior Implementation Analyst at AIA, Alera Group, where she provides analysis, configuration, and ongoing management for our benefit enrollment portals. In addition, she establishes and maintains our carrier electronic enrollment files. Debbie has a talent for process flow management and is a valuable internal resource for her department, as well as her clients. Debbie believes that success is in the details.

Prior to joining AIA, Alera Group, Debbie worked in the accounting industry, where her enthusiasm for accuracy provided her opportunities in managing A/P, A/R, collections, and payroll.

Debbie is a licensed Life, Accident and Health agent and studied Communications at Harrisburg Area Community College.

Diane is the Commissions Manager for AIA, Alera Group, where she is responsible for reconciling, auditing, tracking, and paying carrier commissions for our Employee Benefits and Broker Solutions divisions.  She has a dedicated commitment and perseverance for finding missing commissions. Diane has found over $175,000 for our Broker partners!

Diane has worked at AIA, Alera Group for over 15 years and currently loves working remotely in Wake Forest, NC.

Diane joined AIA, Alera Group in 2005 and is a Middle Market Account Manager. She serves in the Commercial Lines department of our Property & Casualty division.   Dianne takes pride in her work and strives for superior customer service for all accounts big and small. Dianne began her career in the insurance industry in 1985 working for a regional insurance carrier in various capacities surrounding commercial lines.

Dianne has earned her designations of AINS (Associate in General Insurance) and CISR (Certified Insurance Service Representative) and is currently pursuing her CIC (Certified Insurance Counselor) designation.

Evan is a Broker Account Manager at AIA, Alera Group, where he is responsible for servicing and assisting our broker partners who are dedicated to the group market. Evan delivers extraordinary service, RFP strategy analysis, consultation, and manages carrier policy adherence for our broker partners. He is an expert in the Small Group market as well as the Ancillary Vision market and a tremendous resource to our broker partners and consultants.

Evan has joined our team after working in various positions for at a large Medical Carrier. For the majority of his career he worked in Vision Sales and Service, Small Group Medical Sales and Service, Marketing, and Underwriting. He has experience serving both small and large employer groups as well as broker partners.

Evan is a licensed Life, Accident and Health agent and has a Bachelor of Arts Degree in Secondary Education. He enjoys time spent with his family and enjoys cricket, skiing and sports car racing.

Fran is the Director of Loss Control/Risk Management Consultant within AIA, Alera Group, where she focuses on helping organizations to effectively evaluate the risk and cost of their insurance programs, in particular the workers’ compensation program. She focuses on the communication of cost-effective compliance and loss-cost reduction programs. Fran works with a variety of stakeholders in organizations – including financial, operational, human resources, training and other executives and employees in delivering results.

Fran’s work involves assisting clients to develop formal safety programs, safety culture improvement, ergonomic evaluations and strategies, health and safety training, safety program auditing, and fleet management services. Collectively, her work helps clients achieve sustainable results in all casualty risk areas.

Fran has spent her entire professional career working in the safety & health and risk management field. The majority of her career has been spent working in the risk management segment of the insurance industry. Her time away from insurance was spent in Hands-on Safety Management Practice for a governmental entity and a manufacturing business.

Fran has a Master’s Degree in Safety Management from West Virginia University; an Associate’s Degree in both Risk Management and Loss Control Management from the Insurance Institute of America; and she is a Certified Fire Protection Specialist from the NFPA.  Fran is a State of PA Certified Trainer and an Authorized OSHA Instructor.

Gretchen leads our DiscoverHealth® department in the Employee Benefits division of AIA, Alera Group. She provides support to client’s in their cost containment, population health management and well-being initiatives. Gretchen believes that employers hold the key to improving healthcare and the health of their employees and is passionate about bringing forth solutions to enhance the overall health and well-being of employees.

Gretchen holds a Bachelor of Science in Biochemistry from the University of Delaware and a Master of Public Health degree from Pennsylvania State University with a focus in Health Systems Organization and Policy. Gretchen is certified as a Master Certified Health Education Specialist (MCHES) and holds a Pennsylvania Insurance Producer License for Life, Accident and Health, as well as, a certification in Critical Outcomes Report Analysis from the Intel / GE Care Innovations Validation Institute. Gretchen joined the AIA team in 2014.

Hayley joined AIA, Alera Group in 2013 and serves as a Senior Consultant in the Insurance and Risk Solutions department. She works closely with clients to deliver consultative services on both existing and new opportunities.  Hayley provides daily support and extraordinary coordination of her clients’ ancillary and worksite benefits program including census analysis, opportunity assessments and cost recommendations. She has also developed close relationships with vendor partners on her clients’ behalf to ensure seamless implementation.

Hayley’s passion for detail and organized results, combined with her commitment to managing cases from the initial stage to completion, has made her a valuable team member at AIA, Alera Group.  She has over 10 year of experience in the insurance field and is a certified Group Disability Benefits Specialist.

Heidi is an Account Coordinator for AIA, Alera Group’s Employee Benefits division. She works closely with consultants, account managers, clients, and carrier representatives to help provide the best possible outcomes for clients. Heidi believes employers should have a dedicated service team to help them easily understand their benefits and explain them clearly to their employees.

Heidi holds a Bachelor’s Degree in Counseling and Human Resource Management from Mansfield University as well as a Resident Producer License in Health, Life, Accident and Fixed Annuities.

Holly is an Account Coordinator at AIA, Alera Group in the Employee Benefits division.  She works closely with the Account Management Team assisting in client renewals, proposals, as well as day-to-day support.  With over 9 years of experience in administrative support, Holly believes in delivering an excellent client experience, and doing so as thoughtfully and efficiently as possible.

Prior to joining the AIA, Alera Group team, Holly worked for a non-profit organization, bringing with her several years of experience in business development and executive operations. She holds a Bachelor of Arts Degree in Letters, Arts & Sciences from The Pennsylvania State University.  When she is not working, Holly enjoys singing in a local choir and spending time with her pets.

Jeannie is a Commercial Lines Account Manager at AIA, Alera Group, and has been in the insurance industry for over 40 years.  She is a licensed Property and Casualty Insurance Agent and holds a CISR designation (Certified Insurance Service Representative).

Jeannie has a comprehensive understanding of risk & exposures and specializes in exceptional customer service. In addition to serving twenty AIA, Alera Group clients, Jeannie also focuses on processing the Certificates of Insurance for 90% of AIA’s Property and Casualty division.

Jim is AIA, Alera Group’s Personal Lines Senior Account Executive, overseeing a team of four people. He has over 30 years of experience of serving individual clients with their personal insurance needs. AIA, Alera Group has a pool of over 30 insurance companies, allowing Jim to design a personal portfolio tailored to each client’s individual insurance needs. Whether it is auto, home, life, valuable items or a personal umbrella policy, Jim’s ability to provide answers and solutions in today’s ever-changing market makes him a sought-out advisor.

Jo is a Consultant in AIA, Alera Group’s Employee Benefits division. She specializes in health benefit design and strategy for mid-market and large employer groups. Jo believes employee engagement and education in employee health benefits is key to helping employers contain costs.

With over 25 years of experience in the industry, Jo is well-equipped to evaluate, develop, and implement strategies designed to engage employees and control health care costs. She is a known advocate for her clients.

She attended Harrisburg Area Community College and holds a Resident Producer License in Accident and Health, Life and Fixed Annuities.

John is the VP of HR & Benefits Technology Consulting. He has over 25 years of CFO experience, building emerging growth and middle market companies in both the public market and the private sector as well as for-profit and not-for-profit.  John heads the CFO advisory services arm that is helping many companies evaluate the right technology solutions for ACA reporting, payroll, benefits administration, and HRIS.

Using his past experience in the area of HR administration and information technology, John supports the review and recommendations of preferred vendors and solutions for HR compliance, payroll, and benefits admin from a CFO perspective. Having also overseen year-end audits of defined contribution plans, pension plans, financial statements, and tax returns (including state and federal), adds to his value for our clients. His experience extends to manufacturing, distribution, online marketing, and software development companies.

John holds a B.A. from Washington & Lee University, a MBA from Loyola University of Maryland, earned a CPA, and is an Elijah Sells recipient.

As Senior Vice President, Julie leads AIA, Alera Group’s Broker Solutions division. She is responsible for communicating our industry-leading portfolio of resources and incomparable service platform to new and existing broker partners. Julie leads our efforts in ensuring that all brokers, agents, and consultants in our service area understand the value that we bring to the marketplace through unmatched analytical strategies, technology, HR and compliance expertise, PPACA consulting services, and superior vendor partnerships. Additionally, she works directly with our broker partners and their clients on renewal and sales strategies.

Julie previously served as a Benefits Consultant with a local Association for 5 years selling and servicing Health, Life and Dental insurance to the association members. In that role, Julie was also responsible for training, sales development, and quoting while managing carrier relationships on behalf of the association members.

Julie is a licensed Practical Nurse and a licensed Life, Accident and Health agent.

Kevin is a strategic thinker whose extensive health care experience delivers superior value to clients in AIA, Alera Group’s Employee Benefits division. His unique career blends the knowledge of health care delivery systems and provider groups with an in-depth knowledge of innovative solutions that create high-quality, affordable health benefits. He has been instrumental in developing AIA, Alera Group’s unique consulting and planning approach to health and benefit solutions, including the AIA GAMECHANGER© portfolio. As the Chief Strategy Officer, Kevin is responsible for the direction of the Employee Benefits division deliverables, leading new client development, and providing vital leadership on large client accounts.

Prior to joining AIA, Alera Group in 2001 as a Senior Partner, Kevin spent 20+ years in executive-level positions at national health care delivery organizations in both the private and public sectors. Kevin received a Bachelor of Science in Business Administration from The American University in Washington, DC and a Master of Health Services Administration from the Medical College of Virginia/Virginia Commonwealth University in Richmond, VA.  Kevin holds a Pennsylvania Insurance Producer License for Life, Accident and Health and is certified by the Care Innovations Validation Institute on population health.

Kristen is a Senior Account Executive in AIA, Alera Group’s Property & Casualty division.  She is directly responsible for overseeing the daily operations of the bond department and works closely with our Account Executives. Kristen handles the domestic and international contract and commercial surety needs between clients and surety companies throughout the United States.

Prior to joining AIA, Alera Group, Kristen worked with the Striewig Bonding Agency which merged with AIA in 2017.  She is a dedicated, trusted, and confidential business service provider and is known to go above and beyond for our client needs.

Linda is a Commercial Lines Account Manager for AIA, Alera Group’s Property & Casualty division and has been a licensed agent since 1975.  She has been working directly with Jim Gould, Joe Buyakowski and Al Wolcott for over 20 years.  Linda handles day to day contact with our clients such as renewals, endorsements, marketing, and account changes, along with many other services.

Linda believes that no matter what size of account it may be, the customer always deserves the best service she can provide. She thoroughly enjoys getting to know her clients and working with them on a regular basis. She feels they are the most important part of her job.

Linda is licensed in Accident & Health, Property and Allied Lines, and Casualty & Allied Lines.

Mandy is a Middle Market Account Manager in AIA, Alera Group’s Property & Casualty division. She joined our agency in 2018 and provides exceptional service to our Commercial & Construction clients.  Mandy is licensed in Property and Casualty Insurance and has twelve years of insurance experience. She has attained her CPIA (Certified Professional Insurance Agent) and CISR (Certified Insurance Service Representative) insurance designations.

Mandy grew up all over the United States and United Kingdom as a military dependent. In her spare time, she can be found spending time with her two teenage children and her pets.

Mandy is Senior Operations Account Manager for AIA, Alera Group’s Broker Solutions division. She is responsible for educating our Broker Solution team and our broker partners on carrier processes and guidelines to ensure that all technical and administrative platforms appropriately reflect accurate information. Mandy ensures the on-going training of the division, as well as manages value-added vendor partnerships and communication resources. She is critical to the success of our broker partners and is known to be a trusted and reliable resource.

Prior to joining the AIA, Alera group in 2010, Mandy worked at a local insurance consulting firm where she was responsible for the administrative services area. She supported the insurance carrier relationships and provided high-quality customer service. Mandy is a licensed Life, Accident and Health agent and also has a Paralegal Certificate.

Maria is a Personal Lines Account Manager at AIA, Alera Group. She enjoys helping individual clients identify their personal insurance needs and helps ensure they have the right level of coverage for the best cost. Maria also manages renewals for her clients as well as updating policy coverages and policy information. She provides outstanding customer service and is dedicated to providing clients with the utmost attention.

Maria is a licensed Property & Casualty Agent with over 30 years of insurance experience and joined AIA, Alera Group in 1998. She holds a Bachelor of Science degree in Marketing from The Pennsylvania State University.  Maria enjoys reading and traveling in her spare time.

Matt is a Senior Account Executive in AIA, Alera Group’s Property & Casualty division. He works with business owners and executives to support their organizations by analyzing risks inherent to their operations and making recommendations on how to address those findings.

Matt has worked with a variety of industries and enjoys the process of understanding a business’s unique operations and values. He translates what he learns from his clients into solutions that create confidence in their insurance programs. Matt believes the advice he provides is critical to a business’s viability, saving them from significant financial loss when something unplanned happens. In a coordinated effort with his clients, he provides the guidance needed to select the best solutions available to support long-term success.

Matt has his Certified Insurance Counselor designation, received the Insurance Alliance Network’s Producer of the Year Award in 2015, and The PMA Insurance Company’s Horizon Award Winner in 2009.  Matt holds a Bachelor’s Degree in Finance from West Chester University.  When he’s not working, Matt enjoys playing golf and spending time with his wife, Catherine, and his Children – Ethan, Chase and Leah.

Nancy is a Personal Lines Account Manager at AIA, Alera Group with over 25 years in the insurance industry.  She is an experienced insurance advisor for individuals focusing on asset protection for home, auto, watercraft, recreation vehicles, and umbrella policies.

Nancy is dedicated to providing superior service to both current and new clients.  AIA, Alera Group’s ability to access multiple markets allows her to provide the best possible coverage for a competitive premium.

Throughout her insurance career, Nancy has held positions in commercial lines, liability claims, and personal lines offering a well-rounded approach for our customers.  She holds a BS degree in Business Administration from Elizabethtown College and is a licensed producer in property and casualty insurance as well as accident and health, life, and annuities.

Nicole is an Operations Account Associate for AIA, Alera Group’s Benefits division. She assists the Broker Solutions team with enrollments, changes, and inquiries. She also provides administrative support and coordination to our Employee Benefits and Medicare Solutions team. Nicole’s ambitious personality and work ethic allows her to consistently give the best quality of service to her teammates and our broker partners.

Nicole previously served a local insurance carrier as a Clinical Care Assistant and then an Enrollment Specialist for Medicare Managed Care. Her experience with customer service, accounting, resolving medical management issues, eligibility verification, and facilitating accurate claims processing has made her an excellent fit for our clients and team.

Nicole is a licensed Life, Accident and Health agent. Her experience is also enhanced by being a registered EFDA (Expanded Function Dental Assistant) and is Radiology Certified.

Noreen is an Account Executive in AIA, Alera Group’s Property & Casualty division. She is responsible for sales and service, specializing in large commercial clients. Noreen’s vast experience working in program business for over 25 years adds tremendous value to our team and to our clients. She is known to deliver extraordinary service and enjoys the daily interaction with all her customers.  Noreen is a licensed, Property and Casualty agent with Certified Insurance Service Representative and Certified Insurance Counselor designations.

Paul is a Senior Account Executive for AIA, Alera’s Property & Casualty division, specializing in mid-market and large accounts. With thirty years of experience in the insurance industry, he has built strong, long-lasting relationships with hundreds of clients. Paul takes pride in understanding the business of each client and enjoys his role as an experienced advisor to some of Central Pennsylvania’s top companies and their executives. Providing risk management solutions that are the best-fitting and specific for each of his client’s needs has helped him become a sought-out insurance advisor.

Paul lives in Lower Paxton Township with his wife Lauri. They have 3 children, Leah, Alec, and Grant.  He enjoys spending time with his family, as well as attending sporting events and playing golf.

Rebecca is the Director of Business Development and Marketing at AIA, Alera Group. She works collaboratively across all three divisions of the company to develop, coordinate, and implement plans designed to increase business and capture new opportunities. Rebecca is also responsible for researching, developing, and executing our entire marketing strategy. She most recently led our company rebrand initiative and new website project. In addition, she provides support for regional and national projects within Alera Group.

Rebecca life’s work has been dedicated to being a self-driven, versatile leader who can connect sales, marketing, operations, personnel, and key strategies resulting in the overall success of a company. Her accomplished career history includes having developed and managed a team of 250 people for a top 500 company. This resulted in profitably increasing revenue from $16 million to $25 million over 5 years and earned her 5 national awards. Rebecca is passionate about the customer’s journey and the success of her team members. #SuccessistheTeam

Rick is a Consultant for AIA, Alera Group’s Employee Benefits division. He specializes in health benefit design and strategy for mid-market and large employer groups. Rick believes employee engagement and education in employee health benefits is key to helping employers contain costs.

With over 20 years of experience in the industry, Rick is well-equipped to evaluate, develop, and implement strategies designed to engage employees and control health care costs. He is a known advocate for his clients.

Rick holds a Bachelor’s degree in Health Policy and Administration and a Masters in Health Education from Penn State University. He also is licensed as a Resident Producer for Accident and Health, Life and Fixed Annuities.

Ryan is a Health Care and Benefits Consultant at AIA, Alera Group, where he is responsible for managing the overall employee benefit plan strategy and financial performance for large group clients. Ryan supports his clients with exceptional service, striving to meet their group benefit goals through the evaluation and implementation of benefit plan designs, contribution strategies, funding arrangements, cost containment initiatives, wellness strategies, and plan administration resources.

Ryan has over nine years of experience evaluating and managing the financial performance of employee benefit plans. His expertise includes claims analysis, underwriting evaluation, and budget development.

Ryan is a licensed Life, Accident and Health agent and holds a bachelor’s degree in finance from Shippensburg University.

Shelley is the Account Director for the Employee Benefits division at AIA, Alera Group, overseeing the Account Management team. She works in tandem with Employee Benefits consultants to provide high-quality service to our clients. In addition to the management of the day-to-day client needs, Shelley serves as the direct link between the Employee Benefits consulting team and our clients’ HR Department. She also works closely with clients on product implementation, vendor management, and assures HR and benefit plan regulatory compliance.

Shelley holds a Pennsylvania Insurance Producer License in Life, Accident and Health along with a Bachelor’s degree from Indiana University of Pennsylvania.

Sierra serves as a Senior Broker Manager for AIA, Alera Group’s Broker Solutions division as well as the Employee Benefit’s division.  In this dual role, she is known to deliver outstanding customer service to our broker partners and clients through processing of new sales paperwork, renewal changes, proposal delivery, and issue resolution. Sierra also provides support to small-group clients and group administrators while assisting the Consultant on the strategic renewal process for these valuable clients.

Sierra believes in a collaborative approach to delivering the highest quality service to all those she interacts with on a daily basis. Her prior experience as a supervisor in the family medical field and a client support specialist in the insurance industry making her an exceptional resource for her clients. Sierra’s experience is further enhanced by a Bachelor of Science in Nursing degree from Messiah College and holding a Resident Producer License in Health, Life, Accident and Fixed Annuities.

Stacy is the Director of Client Services at AIA, Alera group. She is a self-described health insurance nerd, legislative junkie, and small group aficionado. Stacy serves as a resource for broker partners as well as small group clients in both of the benefits divisions within AIA, Alera Group. Prior to joining AIA in 2015, Stacy worked for a large healthcare provider as a medical biller.

Stacy currently serves as the President of the Central PA Association of Health Underwriters.  She attended Harrisburg Area Community College and holds a Resident Producer License in Health, Life, Accident and Fixed Annuities.

Teresa is a Broker Account Manager for AIA, Alera Group’s Broker Solutions division. She is responsible for delivering outstanding customer service to our broker partners through the processing of submissions, renewals, quotations, and service issue resolutions.

Teresa’s robust background and numerous years of experience working within the healthcare insurance industry brings a valuable level of strength to her role. Highlights of her career path include developing marketing strategies and plans for brokers, contracting brokers for various carriers across the US, and developing internal training programs for the professional development of employees.

Teresa holds her PA license in Accident, Health and Life and has a Bachelor of Science degree in Management from York College. At home, she is a full-time Mom and volunteers for the Girl Scouts service unit in Hershey.

Tim is a Commercial Insurance Advisor for AIA, Alera Group’s Property & Casualty division. He has a passion for working with business owners and truly believes in building strong relationships and long-term partnerships with his clients. Tim has helped Central PA business owners for over 10 years. He takes pride in making sure his clients are protected properly and also their business succession needs are taken care of.

Tim has his Marketing and Management degree from Shippensburg University and also holds a Life Underwriter Council Fellow designation. Outside of work Tim enjoys time with his wife, two young children, and church.  His hobbies include time at the lake, traveling, going out to eat, trying new breweries, and spending quality time with friends and family.

Toby joined AIA, Alera Group in 2004 and serves as a Senior Consultant in our Employee Benefits division. He provides strategic health and welfare plan management and consulting for some of our larger employer clients. Toby’s responsibilities include developing customized, strategic healthcare plans and provides ongoing analysis and review to successfully meet the client’s expectations and goals. Toby is known for his focus on maintaining a high-level of personalized customer service.

Toby holds a dual Bachelor’s degree in Risk Management & Insurance and Finance from Temple University as well as a Master’s degree in Healthcare Administration from Saint Joseph’s University.

Outside of work Toby enjoys golfing and spending time with his family. You will often find him cheering on his daughters at their soccer and basketball games. One of their favorite places to visit is Anna Maria Island, Florida.