National Scope. Local Service.
We are proud to announce our new one-company brand, AIA, Alera Group!
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Why is AIA changing its brand name and look?
This one-company brand change better reflects the current and exciting future direction of our company. Clients in all three AIA divisions; property & casualty, broker solutions, and employee benefits will benefit greatly from our extended national resources along with our local, trusted service and expertise.
What is not changing?
What is not changing is our people—our local service and face-to-face relationships with you. What is not changing is our innovative solutions, top-tier service, and shared values. Our capabilities are only getting stronger to better serve you and our future is brighter together!
National Scope. Local service.
Why work with AIA, Alera Group? Because we provide the best of both worlds – national scope combined with local service. Our mission is to transform the client experience by providing a greater depth and breadth of resources, innovative thinking, and constant collaboration, while maintaining strong local relationships.
Today’s complex and dynamic world requires skilled navigation supported by state-of-the-art technology backed by unparalleled service...and this is what you can expect from us here at AIA, Alera Group.
Alera Group is an independent, national insurance and consulting firm created through the merger of over 50 like-minded, high-performing, entrepreneurial firms across the United States. Our nationwide resources coupled with our local roots and focus enables us to deliver exceptional client experiences and the best possible outcomes – positively impacting our clients, employees, and the communities where we live and work.
See what our clients have to say...
Michele Proctor, Director of Human Resources, Vibra Healthcare
“As a high growth national employer, our HR department is continually challenged with additional work. By using AIA’s account team structure to supplement our internal HR group, we have access to greatly expanded resources and expertise. Frankly, our AIA account team members feel like part of our internal team. Whether related to analytics, compliance, wellness, employee communication or benefits administration, the account team at AIA has the expertise to guide us. Their understanding of the overall healthcare market, not just benefits, is something that sets them apart from other firms.”
Carol Hess, VP of Human Resources, SpiriTrust Lutheran
|“After our first open enrollment session that AIA conducted, I had 10-15 year tenured employees tell me that they have never understood their benefits like they do now. AIA’s presentation of our benefits plan is concise and understandable. It receives rave reviews from our staff and they frequently comment about it on our employee surveys.
With AIA, we’ve found an account team that brings us different, out-of-the-box thinking and tremendous creativity to the plan design process. Their analytics expertise helps us to negotiate from a position of strength with our insurance carrier partners. I have worked with AIA at two different employers and I can attest that they are always on the cutting-edge of employee benefit plan design.”
Marian Roldan, VP of Human Resources, Phoenix
“At Phoenix Contact, we have long placed a priority on the health of our employees. We have worked with AIA for over 11 years and they have helped integrate our benefit plan design with our cultural efforts to develop a healthy and productive workforce.
In our most recent initiative to develop an on-site primary care center, AIA brought completely different thinking to the table that has guided our development efforts. With AIA’s consultative input, we have decided to create a next generation on-site health care center that will prevent and manage chronic illness by addressing the root cause of disease, rather than simply treating their symptoms. We are so excited to launch this center and expect it will result in better health outcomes for our employees and greater cost control for the company.”
Martin Durso, Chief of Corporate and Legal Affairs, Youth Advocate Programs, Inc.
"With the complexities of the ACA and new regulatory requirements in the employee benefits area our agency aimed to work with a trusted partner to assist and complement our service delivery model. In addition to the foundational elements of a GA, AIA has proven to be an invaluable partner in our growth in the employee benefits space."
Central Penn Benefits
"I enjoy working with the AIA team. They are very responsive and are extremely knowledgeable. They brought a benefits attorney on staff which has been extremely helpful for my clients. They are always looking for ways to assist my office in being efficient and competitive in the marketplace."
Employee Benefit Solutions
"At Employee Benefit Solutions, Inc. we rely on our partnership arrangement with AIA as an integral part of our service team. With all the changes surrounding the Affordable Care Act we appreciate having experts on hand to assist us with compliance, proposal capabilities and answering client questions. Also, the Benefit Bullets month newsletter and other communications are a valuable resource to stay connected to our clients. As a small firm, we specialize in customer service and having AIA as our back of the house, gives us the small firm personalized service with large firm capabilities.
Thank you to AIA team for making us look good!"
Gerhart, Hartman & Ritner
"I appreciate the way the AIA staff checks emails of absent staff and responds to them. I get responses to my inquiries so quickly. I also love the way the website is kept up to date and I can always find the correct form I need. The AIA staff is so helpful and quick to get the answer I need."
The Insurance Group
"The responsiveness of everyone on your staff is to be applauded. Usually I can always talk to someone when I have a question. If not, I always get a call back the same day with an answer. I like that the tools are user friendly and available 24/7. The most surprising benefit to me personally is the CE credits that we receive for attending seminars and webinars, allowing brokers to remain in compliance with required educational credits."