Patti is the Senior Account Manager in the Property and Casualty Division of AIA, Alera Group. She has been with AIA, Alera Group since it’s inauguration in 1987. She has held various positions and had multiple responsibilities including an Account Manager, where she specialized in the health care industry and continues to provide outstanding customer service to her clients. Patti is also the Property and Casualty Application Support Manager where she is responsible for the implementation, training, and utilization of the agency management system and the additional technology support services for Property & Casualty team members.
Prior to AIA, Alera Group, Patti began her insurance career as an underwriter with a large national carrier in both the Property & Casualty and Bond divisions.
Patti is also active in NetVU, the Network of Vertafore Users, where she participates as a member of the National Chapter Committee, the Sagitta National Education Committee, and is an officer in the local user’s group. Additionally, Patti holds her AU (Associate Underwriter) and NcSA (NetVU Certified Sagitta Administrator) designations. She is also pursuing her Certified Insurance Counselor designation.